Unlike many other providers, we’ve
incorporated a world-class call center staffed with courteous,
live Customer Care representatives and 24-hour automated
customer assistance offering round-the-clock service, 7
days a week. It’s this kind of personalized attention that
sets Locus apart. As a value-added resource, our Customer
Care representatives cater to the needs of our distributors
as well as end-users, by providing assistance ranging from
activations to programming to replenishment and more.
For quick answers to the most frequently asked questions,
check out our FAQs
• Your Online Shopping Experience
• Calling Cards - General
• Calling
Cards - Access Numbers & PINs
• Locus Long Distance from Home
• Wireless Services - Please choose the specific Wireless
Service FAQ
you need.
Prepaid Calling Cards
General inquiries call: 1-800-628-7935
Recharge a card call: 1-800-628-5576
Fax: 1-877-205-9700
Email: customerservice@locus.net
Write us at:
Locus Telecommunications, Inc.
Attn: Customer Care
PO Box 376
Fort Lee, NJ 07024
Wireless Services
• O2 Wireless GSM: 1-800-643-4926
• H2O Wireless CDMA: 1-800-728-0846
Fax: 1-877-205-9700
Email: customerservice@locus.net
Write us at:
Locus Telecommunications, Inc.
Attn: Customer Care
PO Box 376
Fort Lee, NJ 07024
Long Distance from Home
New customers call: 1-877-204-2730
Online Customer Care: click here
Fax: 1-877-205-9700
Email: customerservice@locus.net
Write us at:
Locus Telecommunications, Inc.
Attn: Customer Care
PO Box 376
Fort Lee, NJ 07024
Carrier Services
For new and existing carrier wholesale partners, email
us or call
201-585-3600 and ask for a Locus Carrier Services representative
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