About Us Distributors
 
Customer Care
Unlike many other providers, we’ve incorporated a world-class call center staffed with courteous, live Customer Care representatives and 24-hour automated customer assistance offering round-the-clock service, 7 days a week. It’s this kind of personalized attention that sets Locus apart. As a value-added resource, our Customer Care representatives cater to the needs of our distributors as well as end-users, by providing assistance ranging from activations to programming to replenishment and more.

For quick answers to the most frequently asked questions, check out our FAQs
Your Online Shopping Experience
Calling Cards - General
Calling Cards - Access Numbers & PINs
Locus Long Distance from Home
Wireless Services - Please choose the specific Wireless Service
                                      FAQ you need.

Prepaid Calling Cards
General inquiries call: 1-800-628-7935
Recharge a card call: 1-800-628-5576
Fax: 1-877-205-9700
Email:
customerservice@locus.net

Write us at:
Locus Telecommunications, LLC
Attn: Customer Care
PO Box 376
Fort Lee, NJ 07024

Wireless Services
• H2O Wireless GSM: 1-800-643-4926
• H2O Wireless CDMA: 1-800-728-0846

Fax: 1-877-205-9700
Email: customerservice@locus.net

Write us at:
Locus Telecommunications, LLC
Attn: Customer Care
PO Box 376
Fort Lee, NJ 07024

Long Distance from Home
New customers call: 1-877-204-2730
Online Customer Care: click here
Fax: 1-877-205-9700
Email: customerservice@locus.net

Write us at:
Locus Telecommunications, LLC
Attn: Customer Care
PO Box 376
Fort Lee, NJ 07024

Carrier Services
For new and existing carrier wholesale partners, email us or call
201-585-3600 and ask for a Locus Carrier Services representative