Prepaid Telecommunications Company
Makes Its Next Move
ENGLEWOOD CLIFFS, NJ, February 22, 2006 – The buzz around town
is that one of the nation’s largest MVNOs is on the move…to
a new address that is. Locus Telecommunications, recently acquired
new, more spacious office space to accommodate its ever-expanding
operations.
Conveniently located in the New York Metro area, its new Customer
Care facility now occupies a 10,000 square foot, 100-seat state-of-the-art
call center. This space not only provides Locus with the ability
to continue to support its current end-users and network of
distributors, but has been a crucial step in accommodating
the expansion of its business, specifically the most recent
partnerships forged with leading national and regional retail
chains. In addition, the proximity to the New York Metro area
ensures that Locus can tap into a diverse pool of experienced
telecommunication professionals.
Cary Solomon, Senior Director of Operations at Locus stated,
“Our new, expanded, state-of-the-art Customer Service call
center reconfirms Locus' commitment to Customer Satisfaction.
Our unique combination of self-serve applications and live,
full-service Customer support sets us apart from other MVNOs.
In addition, the entire call center infrastructure has been
redesigned, beginning with the desktop PCs up to and including
the transaction servers, allowing increased capacity for call
handling, transaction processing and reduced call handling
times.”
This move also includes the relocation and expansion of Locus’
east coast Distribution Center to Englewood, NJ. Conveniently
located near major carrier routes and highways, this new location
more effectively and efficiently supports Locus’ long-standing
calling card business as well as its emerging wireless and
point-of-sale businesses.
The recent expansion of these facilities has doubled Locus’
capacity to serve its distributors and end-users as well
as added more value to its already unique services - round-the-clock
customer care, multi-lingual capabilities and bi-coastal
distribution. For more information on Locus Telecommunications
or to become a distributor of Locus’ nationally recognized
brands of prepaid wireless and calling card products, please
visit www.LocusTelecom.com or call 201-585-3600.
About Locus Telecommunications
Locus Telecommunications is an established, leading provider
of long distance, MVNO wireless, point-of-sale and carrier
services. Locus delivers clients reliable access to advanced,
affordable telecommunications products and services that
meet their needs at home and around the globe. Currently,
Locus reaches consumers through more than 60,000 locations
nationwide for prepaid wireless and calling card products,
serves more than 250,000 wireless customers and generates
over 300 million network minutes per month. Additional
information can be found at www.LocusTelecom.com.
|