What is ActFast SM?
Locus created ActFast SM to interface and exchange information with both the underlying carrier's mobile switch activation and billing platforms.

How do I login to ActFast SM?
Your Locus Sales Representative or Distributor can provide you with you username and password.

I received an error message that says ______. What do I do?
Please see below for a list or errors and follow up procedures

CDMA Verizon Errors

Error Msg: This ESN is already in use with MDN: XXXXXXXXXX.
This message applies when an ESN is currently active with Locus. The current mobile number is usually listed.

Error Msg: Could not retrieve zip.
This is an internal Verizon error. Please contact Locus Customer Care to resolve this issue.

Error Msg: Could not retrieve MIN.
This is an internal error with Verizon. Please contact Locus Customer Care for assistance.

Error Msg: Error - Unable to reserve a line: NOK XXXXXXXXXX IS NOT
AVAILABLE FOR RESERVATION
This message applies when a mobile number is invalid. Please contact Locus Customer Care to resolve this issue.

Error Msg: Any other error.
Please contact Locus Customer Care to resolve this issue.

Error Msg: Could not create account: Can not access the carrier code XXXX
This message applies to the adding airtime step in ActFast SM. Please contact Customer Care to resolve this issue.

Error Msg: Could not create account: The prepaid card has a status other than
activated and cannot be used Value = 6
This message applies to the adding airtime step in ActFast SM.
Please contact Customer Care to resolve this issue.

Error Msg: Replenishment failed: The prepaid card has a status other than
activated and cannot be used Value = 5
This message applies to the adding airtime step in ActFast SM.
Please contact Customer Care to resolve this issue.

Error Msg: Recharge error: Searching for MIN failed: MIN Number not found in
MIN Range table. Please select Carrier.
This message applies to the adding airtime step in ActFast SM.
Please contact Customer Care to resolve this issue.

What is the URL for ActFast SM?
http://www.h2owirelessnow.com/distributor/

Who can I contact with problems?
Problems should be emailed directly to actfast@locus.net.

How do I enter a Starter Kit in ActFast SM?
A Starter Kit can be entered without the letter.
For Example: N3245679123 would be entered as 3245679123.

What is an OTA Activation?
OTA is an acronym for Over The Air Activation. All ActFast SM activations
are processed as OTA.

What is an MSID and how do I locate it in ActFast SM?
An MSID is a network routing number. This is the number that should be
programmed into a handset if a handset does not accept over the air
programming. It can be located under the MSID column in ActFast SM.